Computer Solutions UK ("We") are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to
us, will be processed by us. Please read the following carefully to understand our views and practices
regarding your personal data and how we will treat it. By visiting computersolutionsuk.com you are accepting and
consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is
Computer Solutions UK, 118 Gauden Road SW4 6LU
Information we may collect from you
We may collect and process the following data about you:
Information you give us
You may give us information about you by filling in forms on our site
computersolutionsuk.com ("our site") or by corresponding with us by phone,
e-mail or otherwise. The information you give us
may include your name, address, e-mail address and phone number, any other associated
information relevant to the process of providing our service to you. If
you contact us, we may keep a record of that correspondence.
Information we collect about you
With regard to each of your visits to our site we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the
Internet, your login information, browser type and version, time zone setting, browser plug-in types and
versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through
and from our site (including date and time); products you viewed or searched for; page response times,
download errors, length of visits to certain pages, page interaction information (such as scrolling,
clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to
call our customer service number. Details of transactions you carry out through our site and the
fulfilment of your orders
Information we receive from other sources
We may receive information about you if you use any of the other websites we operate or the other
services we provide. We are also working closely with third
parties (including, for example, business partners, sub-contractors in technical, payment and delivery
services, advertising networks, analytics providers, search information providers, credit reference
agencies) and may receive information about you from them.
When you use our sites or service(s), we may store some information on your computer. This
information will be in the form of a "cookie" or similar file/technologies. Cookies are small pieces
or otherwise invade your privacy. They cannot invade your hard drive and steal information. We use
cookies to help you navigate our sites and service as easily as possible, and to remember
information about your current session. These are the Session Cookies and they are removed from your
system when you close the web browser or turn off the computer. You must enable cookies on your web
browser to use the service.
Essential Cookies: These cookies are essential for the basic functionalities offered by the
service. This class of cookies helps in keeping a user logged in to the service and remember
relevant information when they return to the service. These cookies are essential for the basic
functionalities offered by the service. This class of cookies helps in keeping a user logged in
to the service and remember relevant information when they return to the service.
Cookies may also be used to collect general website usage data, including but not limited to
which pages are accessed and for how long, but such data is used solely for the purpose of analysing
Uses made of the information
We use information held about you in the following ways:
Information you give to us
We will use this information
to carry out our obligations arising from any contracts entered into between you and us and to provide
you with the information, products and services that you request from us;
to provide you with information about other products and services we offer that are similar to or related
to those that you have already purchased or enquired about;
to provide you with information about goods or services we feel may interest you. We will only contact
you by electronic means (e-mail or SMS) with information about goods and services related to the service(s)
you originally contacted us about. If you do not want us to use your data in this way, please contact us.
to ensure that content from our site is presented in the most effective manner for you and for your
Information we collect about you
We will use this information:
for the purposes of providing the service(s) you have requested
to administer our site and for internal operations, including troubleshooting, data analysis, testing,
research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver
relevant advertising to you;
to make suggestions and recommendations to you and other users of our site about goods or services
that may interest you or them.
Information we receive from other sources
We may combine this information with information you give to us and information we collect about you.
We may us this information and the combined information for the purposes set out above (depending on the
types of information we receive).
Disclosure of your information
We may share your personal information with any member of our group, which means our subsidiaries,
our ultimate holding company and its subsidiaries
We may share your information with selected third parties including:
Business partners, suppliers and sub-contractors for the performance of any contract we enter into
with them or you. Credit reference agencies for the purpose of assessing your credit score where this
is a condition of us entering into a contract with you.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal
data to the prospective seller or buyer of such business or assets.
If we or substantially all of our assets are acquired by a third party, in which
case personal data held by it about our customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal
rights, property, or safety of us, our customers, or others. This includes exchanging information
with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the
European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for
us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your
order, the processing of your payment details and the provision of support services. By submitting your
personal data, you agree to this transfer, storing or processing. We will take all steps reasonably
All information you provide to us is stored on our secure servers. Any payment transactions will be
encrypted. Where we have given you (or where you have chosen) a password which enables you to access
certain parts of our site, you are responsible for keeping this password confidential. We ask you not to
share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we
will do our best to protect your personal data, we cannot guarantee the security of your data transmitted
to our site; any transmission is at your own risk. Once we have received your information, we will use
strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually
inform you (before collecting your data) if we intend to use your data for such purposes or if we intend
to disclose your information to any third party for such purposes. You can exercise your right to prevent
such processing by contacting us
Our site may, from time to time, contain links to and from the websites of our partner networks,
advertisers and affiliates. If you follow a link to any of these websites, please note that these
websites have their own privacy policies and that we do not accept any responsibility or liability for
these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised
in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in
providing you with details of the information we hold about you.
appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to